Verified

We have now received your order here at Shackletons and it is now being processed through our system. You will receive an email with confirmation of your order and your order number, please keep this order confirmation safe as you will need this information if you wish to contact us with any queries and also for activating your warranty with Lifestyle Garden.

The next step in the process is to await to hear from our delivery team regarding delivery, full details of our delivery policy can be found here. If you wish to contact our delivery team you can call us directly on 01200 444585 and a member of our team will be happy to assist you further.

Please be aware that our aim to deliver in 10 working days only applies to items that are in stock with us and ready for dispatch, the stock availability information is displayed on the product page before you place the order and is also on your order confirmation.

If the item you have ordered is not in stock at the time of the order then the expected lead time will be displayed on your order confirmation, however, these are the lead times given to us by Lifestyle Garden and we cannot be held accountable for any unexpected delays that are beyond our control.

Thank you for shopping with us and we hope you enjoy your new Lifestyle Garden furniture for years to come!